About Shelby Heating & Air Conditioning

Serving Families & Businesses for Over 45 Years

With more than 45 years in the heating and cooling business, Shelby Heating & Air Conditioning, Inc. is dedicated to providing the best possible service for you and your family. You can count on us to provide you with expert repairs & installations—we’ve earned a reputation for doing the job right the first time.

  • Locally Owned For Over 45 Years
  • Factory-Trained, Licensed & Insured Technicians
  • 24/7/365 Emergency Service
Cleveland CoCleveland Co
SINCE 1977


Shelby Heating & Air Conditioning, Inc. has been dedicated to providing the best possible heating and air conditioning service for families and businesses in Shelby, NC, and the surrounding areas for more than 45 years. You can count on us to provide you with a system and solution that fits your family or business’s unique needs, and since we’ve installed many systems in this area, we’ve earned a reputation for doing the job right the first time. To assure your satisfaction, we start by asking questions—if we don’t provide what you need and want, we’re not doing our job. Second, we work with Carrier—the leader in home heating and cooling equipment. Third, we train each employee to see your job through from start to finish, ensuring the unit or system meets your expectations. Finally, we provide quick, professional service and complete service plans to keep your systems operating at peak efficiency. It’s all part of our tradition of service- assuring your complete satisfaction!


Years Serving You


Days a Year Service


Certified Technicians



David Hopper


Josh Harrison

Operations Manager

Scott Alvino

Comfort Advisor

Dale Long

Install Supervisor

Holden Brittain

Service Manager



  • Very professional staff cleaned and checked all equipment, very satisfied with the results and the company. Vickie Barkley was so helpful and answered all questions and made this an easy… read more

    Chris Burns Avatar Chris Burns
    July 13, 2023

    Our AC unit went out on Monday afternoon. I called SHA about 5 minutes before 5:00 and they worked us into a technician’s schedule for the next day. He… read more

    Blake Hooks Avatar Blake Hooks
    July 12, 2023

    Just moved to Shelby from NY and of course moving to a new state requires finding all new businesses so thankfully I was introduced to Shelby HVAC on instagram. I… read more

    Jill Farrell Avatar Jill Farrell
    July 11, 2023
  • Be sure to ask for Chris Jackson for your maintenance service. His technical and customer service skills are top shelf. Thank you Shelby heating and air! P.S. when you… read more

    Harvey Hamrick Avatar Harvey Hamrick
    July 11, 2023

    Our AC. Had not been working right and we were going into a hot weekend. Matt showed up early and quickly figured out the problem. He had the repair… read more

    John Babiec Avatar John Babiec
    July 4, 2023

    Shelby HVAC has helped me 3 times in the past for my rentals. Great service & customer care.

    Kenneth Kaminski Avatar Kenneth Kaminski
    July 4, 2023
  • Called yesterday about a cooling issue with my unit. They came out this morning and resolved the issue quickly! Price was cheaper than I expected too. Professional… read more

    William Bowen Avatar William Bowen
    June 27, 2023

    I had Chris as a technician, and I was highly impressed with his professionalism, as well as his knowledge. He explained everything to me very thoroughly. Good help is hard… read more

    Michelene Diffendorf Avatar Michelene Diffendorf
    May 22, 2023

    Eli was pleasant and courteous. Did an outstanding professional maintenance job on our system.

    Carol Price Avatar Carol Price
    May 22, 2023
  • Eli was a very professional and friendly person. He not only did an excellent job but did it with a smile. All I can hope for is that I get… read more

    Michael Brackett Avatar Michael Brackett
    May 12, 2023

    Eric, with the installation of our new air system and Chris, with the service side were great! Professional and knowledgeable, plus did a great job!! I highly… read more

    Linda Goforth Avatar Linda Goforth
    May 12, 2023

    Matt was early for appointment which was a nice change for this area, very professional and knowledgeable. Would highly recommend!!!

    Scott Boettger Avatar Scott Boettger
    May 4, 2023
  • My heating and air system decided to stop right before I went on a trip. When I returned, I had Elijah Brown from Shelby Heating and Air come out to… read more

    Tammy Stamps Avatar Tammy Stamps
    April 5, 2023

    Amazing service! From the phone call in to the amazing work done. My home is nice and warm because of them. If i could give 20… read more

    Sarah Bowlin Avatar Sarah Bowlin
    March 5, 2023

    The service from Shelby Heating and Air was outstanding. Completely professional and highly knowledgeable. They answered all of my questions and explained everything that was done. I… read more

    Mary Ann LaSelva Avatar Mary Ann LaSelva
    March 5, 2023
  • Thank you so much to Josh Harrison for all his work helping me replace our HVAC system. He was knowledgeable, provided options to best fit my needs, and helped me… read more

    Emily Reardon Avatar Emily Reardon
    March 5, 2023

    Replaced blower in my unit

    Carl Clary Avatar Carl Clary
    February 5, 2023

    When living in Shelby NC this is the only place in town with impeccable service and reliability. This place and the great information from staff(Vicki) is the greatest experience… read more

    Jeff Clay Avatar Jeff Clay
    February 5, 2023


  • Most systems have a lifetime of 10 to 20 years. As your equipment gets older, it’s efficiency can decrease dramatically. You may notice that it gets noisier and needs repairs more often. When a unit begins to show it’s age, you have two choices. You can overhaul the system or replace it. Because heating and cooling technologies improve over time, a new system designed with newer, more energy-efficient equipment makes sense, especially if your system is 10 or more years old. We can estimate the cost of a new system as well as a payback schedule that will show you how newer technology will pay you back in lower energy usage.
  • Yes. Keeping your system properly maintained will lower energy and repair costs, prevent breakdowns, and prolong the life of your equipment. Neglecting necessary maintenance ensures a steady decline in air conditioning performance while energy use steadily increases. We offer regular maintenance through our yearly Service Agreement to help protect your system!
  • Normal cooling settings are 75–80 degrees. Normal heating settings are 68–72 degrees. You should always set your thermostat to the highest possible setting that is comfortable for you in the summer, and the lowest comfortable setting in the winter. Setting your thermostat in this way will maximize your energy savings. On average, every 1 degree of temperature change is equal to about 1% energy savings. For example, changing your thermostat setting from 75–76 degrees in the summer could result in savings on your cooling costs.

  • This can occur for many reasons; uneven solar heat load through windows, an undersized system, improperly balanced or clogged system or a single system serving a two-story home with no zoning control. Each situation is different, usually requiring an onsite analysis with problem specific recommendations. Please call to arrange for us to see your home.
  • No, you don’t want your air conditioner to be too big. Air conditioners control the comfort level in your home by cooling the air and by removing humidity. An oversized air conditioner will cool your home faster, but it will use more energy and will not remove humidity adequately.

    A unit that is too big for your home will have short run cycles. It may take only a short time to cool the air, but the unit shuts off before enough air blows across the indoor coil where moisture condenses into water and drains from your system. Too much moisture left in the air can lead to mold and mildew problems.

    These short run cycles also mean your system starts and stops more often which uses more energy and causes a lot of wear and tear. An air conditioner operates more efficiently during long run cycles.

    The same holds true with heating systems. An oversized furnace will warm the house quicker, but it uses more fuel and causes greater temperature swings in the home.

Ready to Get Started?


Shelby Heating & Air Conditioning utilizes highly trained technician professionals to service, repair, and install all types of Commercial and Residential heating & air conditioning equipment and systems, from simple to the most complex, to meet each of our customer’s needs and budget. Great service is our top priority!


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